Do you work on one-time projects?
Yes. We deliver one-time assessments, repairs, implementations, migrations, cleanup, and documentation. Ongoing support, maintenance, technical management, and vCISO engagements are also available when the business needs continuing ownership.
Do I need to sign up for a monthly plan?
No. Choose a defined project, support session, or recurring engagement based on the work. Every agreement states the scope, price, included work, response expectations, and completion or cancellation terms.
How much does the work cost?
Pricing reflects the scope, access, risk, timing, and condition of the current environment. After reviewing the request, we recommend a fixed-price project, paid discovery engagement, or hourly support session. You approve the scope and price before work begins.
Do you provide free assessments?
The 30-minute project fit call is for clarifying the goal and choosing the right next step. Reviews that require system access, evidence gathering, analysis, or a written report are paid engagements with defined deliverables.
Do you offer emergency or 24-hour support?
For urgent issues, send the business impact, affected systems, and deadline. We confirm availability and response timing before accepting the work. Around-the-clock monitoring and guaranteed emergency coverage are not included.
Do you work on site?
Yes, by arrangement in the Kansas City metro area. We also deliver remote projects when the work does not require a site visit. Include the location and access needs in the inquiry.
Can you work with our current IT provider or web vendor?
Yes. We coordinate with current providers and vendors, define responsibilities, and document who owns each service, dependency, and follow-up task.
How do you handle administrator access and credentials?
We arrange secure access after the scope and authorized contact are confirmed. We use named accounts, MFA, secure transfer methods, and only the access needed for the job, then document how access is removed or retained. Never send credentials through the public form.
Can you certify that we are compliant or secure?
We review defined controls, document findings, prioritize remediation, and provide validation evidence. The work does not replace a formal audit or certification, and no review can guarantee security. When formal certification is required, the scope identifies the specialist work needed.
Do you provide penetration testing?
We provide scoped security validation for clearly defined systems and objectives. The written scope sets the methods, authorization, test window, and reporting before active testing begins.
Do you offer fractional security leadership or vCISO services?
Yes. We provide ongoing senior security leadership for businesses that need a clear risk picture, a prioritized roadmap, policy direction, vendor coordination, and regular reporting. The agreement defines the systems covered, decision authority, expected work, meeting schedule, and response terms.
Can you connect AI to our existing tools and data?
Yes. We build AI-assisted workflows and custom assistants around approved business data, Microsoft 365, websites, forms, email, databases, and other systems. We define the task, the information the system may use, and where staff review or approval is required, then test the workflow with real examples before regular use.
Will you use our project as a public case study?
We publish client-specific names, screenshots, private information, or results only with written permission. Public examples use work we own, public data, or sanitized material.